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Welcome to the pinnacle of professional development – designed meticulously to cater to individuals who are committed to continuously improving themselves. This exclusive offering provides a platform for growth and advancement with a focus on continuous improvement. This service is tailored to meet the needs of discerning individuals who are dedicated to their personal and professional growth.  In our unwavering commitment to excellence, we acknowledge the dynamic nature of knowledge within the ever-evolving realms of technology and healthcare. To seamlessly navigate this landscape, we have instituted a proactive approach centered around continuous learning and in-service training, both for our internal team and esteemed clients, within certain specialty domains:

Medical Administrative Assistant/Secretary

A medical secretary provides administrative, secretarial, and clerical services at a hospital or doctor’s office. They’re typically the first point of contact for outside parties, including patients and their caregivers. Medical secretaries oversee the organization of the health care facility and support routine functions by planning, managing, organizing, and discharging administrative tasks. They’re important sources of information on administrative issues for patients, caregivers and even health care staff and ensure the department and facility runs efficiently and smoothly. Other duties include:
  • Interacting with patients daily in person, over the phone and through text communication
  • Meeting and greeting visitors and patients and directing or accompanying them to the specific doctor or medical department.
  • Managing appointments for consultations, check-ups and surgeries and ensure that doctors have ample time for each patient.
  • Helping patients fill out forms to record their personal information, medical histories, and insurance details.
  • Managing files and records, including word processing documents and spreadsheets, to provide easy access when required.
  • Overseeing finances of the facility, including both payments from patients and insurers and those made by the facility to outside vendors.
  • Handling sensitive medical information with care while respecting all state and federal laws and regulations regarding patient privacy

Electronic Health Records Specialist

The importance of Electronic Health Records cannot be underestimated in light of the advancements of IT in the healthcare industry. The progress made in IT has revolutionized the way healthcare professionals manage patient data, making Electronic Health Records a crucial component of modern healthcare. These digital records provide a comprehensive and efficient way to store and access patient information, improving the quality of care and facilitating better communication and coordination among healthcare providers. Electronic health records skills are highly sought-after in the healthcare industry. The security, completeness and accuracy of patient data are critical. Some common responsibilities of this role include:
  • Auditing patient records for compliance
  • Abstracting clinical information for reports
  • Performing basic coding to submit reimbursement claims.
  • Processing Release of Information (ROI) requests for medical records
  • Reviewing patient demographic and insurance information
  • Discussing patient information with physicians and insurance professionals

Medical Billing and Coding

Medical Billing and Coding Specialists have a wide array of employment opportunities available to them. Their skills are crucial and can be utilized in various settings such as hospitals, medical practices, surgical centers, nursing homes, dental clinics, home healthcare agencies, mental health facilities, as well as insurance companies and consulting firms. This fulfilling field requires a high level of professionalism and reliability. Tasks performed by these specialists may include:
  • Gathering/reviewing essential information
  • Verifying required documentation before patient information is released.
  • Preventing fraud/abuse by auditing billing
  • Supporting coding and billing process
  • Assigning codes for diagnoses and procedures
  • Submitting claims for reimbursement
  • Auditing billing
  • Coaching healthcare providers to achieve optimal reimbursement.

Healthcare Data Analytics and Reporting

Healthcare data analysis and reporting offer a vast array of employment opportunities. These professionals play a crucial role as data custodians or members of the team responsible for managing data processing and reporting in healthcare settings. Their expertise is indispensable when it comes to reporting in healthcare environments. With an extensive range of positions available, individuals in this field can contribute significantly to the efficient and accurate handling of healthcare data. Tasks performed by these specialists may include:
  • Collecting data from multiple sources.
  • Managing and organizing data sets from database management systems.
  • Finding patterns and trends in data analysis.
  • Transforming complex data into digestible insights.
  • Sharing findings with stakeholders with reports and presentations.

Other Areas

  • Health IT Project Management
  • Health IT Business Analysis
  • Electronic Deta Interchange Analysis
  • Basic Life Support, CPR & First – Aid
  • Other Allied Health Trainings

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